The second-hand marketplace Users Voice Anger Over Sizing Updates
Vinted users have been reacting angrily due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its measurement guidelines for women's and children's garments failing to inform all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Modifications
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the service retracted a modification to its shipping options after backlash from users.
